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The Best Alternative to TeamViewer for Remote Desktop control and Screen Sharing. Provide instant Attended or Unattended Remote Assistance to your teams or clients anywhere, at any time.
Starts at $8 /month
macOS & Windows & Android
On-premises or in the cloud
TSPLUS IS TRUSTED BY OVER 500,000+ COMPANIES
Why TSplus Remote Support?
Have your support agents assist, support and troubleshoot problems faced by your remote customers.
Provide remote IT maintenance such as server updates or setting up tools for your colleagues or clients.
Use secure multi-user session sharing to remotely train your teams or clients.
Significantly save vs alternative solutions, while benefiting from 100% of the necessary features.
TSPLUS REMOTE SUPPORT FEATURES
Agents can take control of the screen, mouse, and keyboard of remote clients. The end-user can allow the agent to take control in one mouse click. As soon as the end-user allows the connection, the chat box appears, and the remote support session starts.
An Agent can take control and troubleshoot independently or collaboratively: multiple Agents can connect to the same remote computer.
Both the agent and the end-user have a tailored chat box. The agent's chat box contains vital information and all the standard functionalities he will need to run the session.
The end-user chat box is simpler for an ideal user experience. It contains key functionalities such as file sharing.
Both the agent and the end-user can upload and share files with their counterparts.
The agent can easily change the language of the remote support interface.
Support Agents can send keyboard commands such as ctrl+alt+del or start the Task Manager on remote computers.
Support agents have access to all displays on a remote computer using a multi-monitor configuration.
Agents can view OS, Hardware and User Account data from the Remote PC.
Support agents can record a session and save it as a video file.
Support agents can enable or disable the copy-paste clipboard functionality between the agent and the end-user PC.
Support agents can easily take screenshots in one click during the session.
TSplus Remote Support runs on a robust worldwide infrastructure with relay servers distributed across the globe, ensuring users always connect to the nearest and fastest relay.
TSplus automatically manages and updates both servers and clients.Any outdated remote support client upgrades itself on launch, ensuring users always access the latest features and fixes.
Remote Support uses industry standard TLS encryption to keep your remote support sessions secure.
Endless customization possibilities
Add your branding to the Remote Support connection client so that end-users see your logo during remote support sessions.
Host your connection client download using your branded domain to maintain brand awareness through the Remote Support process from beginning to end.
Simplified end-user interface. End-users only see the features and buttons they need for a successful Remote Support session.
With this feature, you will be able to link remote support sessions with Freshdesk tickets, streamlining your support workflow.
One plan that scales with you.
A simple and crystal clear pricing to match your budget and needs.
Prefer self-hosting? Contact us.
MAIN FEATURES
Unlimited users
Unlimited devices
Access & control devices remotely
Secure unattended access
Windows & macOS & Android
On-premises or in the Cloud
Taxes may apply
FAQ
Try TSplus Remote Support for 15 days. All features included.
Easy setup – No credit card required
